Jivo Live Chat
78% of consumers prefer to contact the company via text messages.
Jivo live chat is a fast way to engage your website visitors in conversations and turn them into customers
Jivo live chat is a fast way to engage your website visitors in conversations and turn them into customers
More dialogues — more sales
Set up proactive invitations according to the time on site, number of visits, customer's location. Set chat buttons corresponding to different website pages. When visitors can easily start a conversation, the number of dialogs can increase by 20%
Jivo chatbots provide customer support even at night 🌙
Jivo chatbots engage your website visitors 24/7, answer FAQs, collect contacts and help not to lose leads
Jivo live chat is adapted for mobile devices
83%
the share of mobile traffic in 2021
74%
of consumers make purchases via smartphone
Jivo live chat will keep you in touch with a mobile audience
The Jivo mobile widget combines all communication channels — live chat, social media, messengers, e-mail. A customer can contact you in a couple of clicks, you can quickly respond and encourage him to buy
We have made a bug-free mobile chat
Seriously. It does not lag, blink or move away
Opens fast
Pops up on the same page without reloading
Works on all mobile browsers
Tested and confirmed by our users
Native mobile menu
Adapted to the features of iOS and Android
The Jivo app is an effective tool
for fast replies
40% of website visitors will go to competitors if they don't get a response in the chat
within 60 seconds.
With Jivo your agents will respond to customers
faster and more accurate
Jivo keeps your customers' data
Contact details, location, website visits information are stored in the Jivo app, so you do not lose customers and provide them with an individual approach
Invite teammates to the chat when you need help
Share dialogues with other agents, invite specialists to join the chat and work with clients together
Would you like to know who's viewing your website right now?
Analyze the audience
Watch the visitors in real time: who they are, where they come from and what they are looking for.
Use this information to start a conversation, send a personal offer or provide support at the right time
Would you like to know who's viewing your website right now?
Watch the visitors in real time: who they are, where they come from and what they are looking for.
Use this information to start a conversation, send a personal offer or provide support at the right time
Monitor correspondence with customers
Track chat quality and quantity using Jivo reports. Saved chat history can help resolve controversial situations and improve support quality
Monitor your agents’ work
Review the response time, working hours, and employee activity for KPI analysis
Collect customer feedback
Customer reviews are a source of inspiration and
company development. And it's also a great way to evaluate the work of agents
Provide a better customer experience
Average response time, agent rating, number of calls, proactive invitations and much more - every day we
suggest how to make your service even better
Jivo is seamlessly integrated with other business applications
Connect the Jivo live chat in your mobile app and integrate the service with your CRM system
Advanced API
Accept customer requests through any of your own mobile apps or services via webhook. Jivo app will work with your own services just like with other communication channels
JavaScript API & Webhooks
Choose what information you want to receive about users and chat. Integrate Jivo with any software, even the one you wrote yourself. Read more
Use Jivo on your favorite device