Telegram surpassed 700 million active users in 2022. The number of Telegram downloads in the world has exceeded 1 billion. Connect Telegram to Jivo to get closer to the messenger users, process their requests quickly and monitor your customer service quality.
Take advantage of the Jivo benefits
Messages from Telegram get into the Jivo app and are distributed among the available agents. As a result, customers get answers and decide in your favor faster
Communication occurs not on your agent’s phones, but through the Jivo app. Ex-employees will not be able to access the message history and customer contacts.
Assign tasks, set up notifications and sort requests among agents. Having access to dialogues with clients, you can correct the work of your team at any time.
Use all of Telegram’s features for full communication with customers
text, voice and video messages
sending documents and images
gifs, emojis and stickers
Jivo chatbot meets customers 24/7 in Telegram and other channels
Jivo chatbot can reduce your support teams workload, answer repititive questions and let your agents focus on complex client issues.
Use ready-made templates to connect a bot in a minute and get started here.
Create a bot according to your business needs. 100% codeless intuitive chatbot builder is easy to use even if you are less than tech-savvy.
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