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Apple Business Chat
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Company`s Email Integration
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Jivochat knowledge base
Help guides and Tutorials
Installation
How to Install Jivochat on Linux
How to get started with JivoChat
How to install Jivochat at Hotmart checkout
How to install the chat code on Dukaan
How to install the chat code on Store Hippo
How to install JivoChat on Shoptet
How to install JivoChat code in Thinkific
How to install JivoChat on Zyro
How to install JivoChat in Shoplazza
How to install JivoChat on Unbounce pages
How to find the HTML code to install on your website
How to install JivoChat on Weebly
How to install JivoChat on WIX
How to install the chat code on Wordpress
How to install the chat code on Blogger
How to install the chat code on Shopify
How to install the chat code on ikas
How to install the chat code on BigCommerce
How to install a chat on Tilda
How to install the chat code on Prestashop
How to install JivoChat on WooCommerce
How to install the chat code on Joomla
How to install the chat code on OpenCart
How to install the chat code on Ecwid
How to install the chat code on Squarespace
How to install the chat code on Drupal
How to install the chat code on Webnode
How to install the chat code on Ucraft
How to install the chat code on Big Cartel
How to install JivoChat on X-Cart
How to install JivoChat on Magento
How to install the chat code on ModX
How to install the chat code on Bitrix
How to install the chat code on InvisionPowerBoard(IPB)
How to install the chat code via Google Tag Manager
How to install the chat code on Volusion
How to install the chat code on Jumpseller
How to install the chat code on SITE123
How to install the chat code on Weblium
More (33)
Settings
How to add or delete a website
How to delete or transfer your JivoChat account
How to export chats from Jivo
How to set up Jivochat for a multilingual website
How to change the notifications settings
How to remove unsubscribe email through JivoChat
How to update the Telegram integration Token
How to configure and use the offline form
Chat-page by direct link
JivoChat and website loading speed
How to use Widget Lazy Load feature
How to allow agents to see all clients' data
More (6)
Customization
How to change the language of the chat window on a website
How to change design of chat on your website
How to set up your email signature in Jivo
How to customize default widget texts
How to create a custom appearance for the live chat widget
How to disable the JivoChat logo on the widget button
How to hide the widget on the website when the agents are offline
How to set up and customize pre-chat buttons
More (2)
Functions
How to configure the Jivo AI Copilot tool
How to enable chat routing
How to configure Chat Topics in Jivo
How to enable or disable message sound
How to export deals from JivoChat
How to use the filters feature
How to set Marketing Campaigns in Jivo
How to configure the Service Quality Assessment
How to use the marketing statistics feature
Setting up Video Calls in JivoChat
How to enable the Regions feature
How can I see what visitors type before they send it to the chat?
How to use cookies and make your website compliant with JivoChat
How to enable and configure JivoChat for the GDPR policy
How to enable the Departments feature
How to manage the contact form on the chat widget
How to use reCAPTCHA
How to update the Facebook integration Token
How to export clients contacts
How to generate an aggregate report
How to send a chat log to a client by email
More (15)
Agent's application
How to change my password in the JivoChat app
How to disconnect agents manually
How to use the Translator feature
How to merge duplicated customers
How to add quick phrases to Jivo
How to reset my JivoChat account password
How to restart Jivo app in a more stable version
Working in the agent application
How to use Chats Rescue feature
How to use Deals feature
How to use the Pointer feature
Monitoring visitors on a website
How to delete chats and clients from the Archives
How to use the Task feature
How to use the Assigned agent feature
How the Admin Mode works
How to use the Status feature
How to set up autoaway in the application
Importing clients to Jivo
How to remove a visitor from the Blacklist
How to solve problems with notifications in JivoChat application on mobile devices
How to apply a promo code or discount coupon
How to purchase more licenses for your subscription
How to purchase the Professional version of JivoChat
How to generate and download your invoices
Working with messages in Jivo
How to use the CRM section
More (21)
Triggers
How to hide the chat in specific days and times
How to set up triggers in JivoChat
How to make the chat pop up only once
How to setup proactive invitations with different text for different pages
How to make proactive invitations work perfectly
How to hide the chat on specific pages
Agents
How to change the agent's settings
How to assign agents to channels
Two-Factor Authentication
How to add a teammate
How to activate agent statuses
How to set up agent's business hours
Team and employee roles at Jivo
How to verify my email address in the JivoChat app
More (2)
Integrations
AimyLogic bot integration
Integration with CRM Bitrix24
Integration with Chatme.ai
How to connect JivoChat to MercadoLivre
Integration with Dahi.ai
How to integrate your team's email address with JivoChat
How to monitor JivoChat events through Google Analytics
Integration with Pabbly
How to monitor JivoChat events with Facebook Pixel
Connecting Facebook pages
Connecting Instagram Direct
Connecting Telegram
Connecting Viber public accounts
Integration with Creatio
Integration with EnvyCRM
Integration with FreshOffice
Integration with GetCourse CRM
Integration with InSales CRM
Integration with JAICP
Integration with Plantt
Integration with Zendesk ticketing system
Integration with Ploomes
Integration with MindBehind
Integration with MailChimp
Integration with Megaplan
Integration with MoySklad CRM
How to set up omnichannels
Integration with Pipedrive
Integration with SendinBlue
Integration with PipeRun
Integration with Ramex CRM
Integration with RemOnline
Integration with RetailCRM
How to integrate Uchat bot to JivoChat
Tovie DialogStudio bot integration
Integration with Zapier
Integration with Zoho CRM
Integration with SendPulse
Integration with Slack
Integration with WireCRM
Integration with Y-clients
Integration with Yoolla
More (36)
API for developers
CRM integrations using API for developers
Bot API
JivoChat Chat API
Telephony
How to add credits, activate and configure the Callback feature
Voice menu setting (IVR)
Telephony Plus module
How to activate your phone number in JivoChat
How to delete a phone number added or connected to JivoChat
Buying a phone number and configuring the Business Phone in JivoChat
How to send and receive SMS in the app
How to connect your number via SIP
How to set up voice greetings
More (3)
Affiliates
How to join JivoChat Affiliate Program
How to access my affiliate account
How to use my commission to pay for a license?
How to recover your Affiliate Account password
How to find and use your referral link
How to add a new customer to your affiliate account
WhatsApp Business
How to connect WhatsApp via Jivo
How to connect WhatsApp Business via Twilio
How to connect your own WhatsApp number to Jivo with SendPulse provider
How to initiate a WhatsApp chat with contact information
How to open a ticket on Twilio
How to send voice message through WhatsApp Cloud API
Migrate WhatsApp number to JivoChat
How to connect WhatsApp Business via Edna
How to add a profile picture to your WhatsApp Cloud API
How to add and use template messages using WhatsApp API
More (4)
Apple Business Chat
How to connect Apple Business Chat
How to use Rich Links
How to use the List Picker
How to use the Time Picker
Email in JivoChat
Receiving orders from website
WooCommerce - receiving orders from website
OpenCart - receiving orders from website
Wix - receiving orders from website
Webnode - receiving orders from website
Weebly - receiving orders from website
Shopify - receiving orders from website
Bitrix - receiving orders from website
Gmail — setting up auto-forwarding
Outlook — setting up auto-forwarding
Yahoo — setting up auto-forwarding
More (5)
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