It’s possible to hide your chat in some specific times and days using triggers.
To set those triggers you need to access the JivoChat website, the desktop or mobile app and follow these steps:
Please go to Manage > Channels > Click on the Settings button of the channel:
Click on “Triggers” button and then on “Add action” button.
Add the desired action following the steps bellow to hide the chat during business hours.
In case you want to hide the chat in specific days, choose the condition “Day of the week”, the desired day of the week and use the sign “=” (equal to).
Don’t forget to verify if the action is activated.
Done! If everything is set up correctly, the chat will no longer be displayed within the period selected by you.
Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.