How to disconnect agents manually

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Access JivoChat with your Admin account and follow these steps:

Go to Manage > Teammates > Click on the Settings button of the agent you want to disconnect.


Right after, scroll down the page and click the “Log out agent” button.


That’s it. The agent will be disconnected without prior notice!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.