How to install the chat code on Volusion

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Installing the JivoChat code on the File Editor

Go to your website’s admin panel and navigate to Design -> File Editor.

On the shortcut section on the right side, click on your website’s template html file.

The JivoChat code is available in the JivoChat app, in the Installation section: Manage -> Channels -> Settings -> Installation.

Scroll down to the bottom of the html file and paste the JivoChat code right above the closing </body> tag.

Scroll up and click on “Save” to publish the changes in your website.

Done! Now JivoChat is installed on your website. To be online and start receiving messages from your visitors, please login on one of the JivoChat agent apps.

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.